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Ashimura Kasenumi
School of Applied Knowledge Caldari State
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Posted - 2012.03.14 13:10:00 -
[1] - Quote
While I can totally see your argument, you have to admit that when you release a piece of software it goes from being in your nice test environments where things are fairly comfortable to client machines which can be a horrible mess.
For example, it might be that there's a tool you use on all 3 machines like a driver for a blackberry or something similar that is common on all your machines and replaces a dll on your machine that the launcher calls.
And you can't test everything.
I mean, it's an entirely different kettle of fish bringing out a browser based application and a fully native program that runs complex operations on client machines.
I've not experienced any problems but, who knows, if I installed iTunes on the PC all of a sudden it might work.
You're talking about inter-program interaction there at the level you only partially have to worry about with a browser based piece of software (eg: someones .NET frawework install has been partially overwritten by a bodge someone else put in place to get THEIR software working)
So.. yeah... I don't think there's a problem with their release strategy because you can't account for everything. |

Ashimura Kasenumi
School of Applied Knowledge Caldari State
0
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Posted - 2012.03.14 13:18:00 -
[2] - Quote
MeestaPenni wrote:Snedige Rekel wrote: I actually am CEO / CTO of a large internet company and currently in charge of a large scale IT department.
This is why we can't have nice things.
I tell you what, I wouldn't be a CEO of ANYTHING. I like going home and forgetting about work and just being well paid for what I do. |

Ashimura Kasenumi
School of Applied Knowledge Caldari State
1
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Posted - 2012.03.14 14:26:00 -
[3] - Quote
Snedige Rekel wrote: Putting respnsibilty for the correct execution of your programs in the hands of your customers is considered to be insulting in a professional environment...... GET IT ?
For something browser based, yes..
i have no doubt this has been tested but one particular app/number of apps/dll version is trashing it on some machines.
As I said before, it's entirely possible the reason it crashes on all 3 machines is because it's fighting with an app or driver that you use daily that's on all your machines due to convenience.
You can't always plan for that.
If it b0rked on 90% of machines then, ok, but it doesn't. It unfortunately though, has hit all of yours.
Until they find a workaround it might be worth you thinking what you use on all machines and removing it from one, seeing if it fixes it.
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